Privacy Policy
Introduction
At https://young-minds-psychology.thebestlocalpro.com (hereafter referred to as ‘young-minds-psychology’, ‘we’, ‘our’, or ‘us’), we are dedicated to protecting the privacy and data security of our users. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, access, and handling of personal information in accordance with various international privacy laws, including:
- Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
- Quebec Law 25 on the protection of personal information in the private sector
- General Data Protection Regulation (GDPR) of the European Union (EU)
- General Data Protection Law (LGPD) of Brazil
- California Consumer Privacy Act (CCPA/CPRA) and Colorado Private Information Protection Act (CPA) from the United States
- Utah Consumer Sales Practice Act (UCPA), Connecticut Comprehensive Consumer Data Protection Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA)
Scope
This Privacy Policy is applicable to all aspects of our online presence, including but not limited to:
- Our official website at https://young-minds-psychology.thebestlocalpro.com
- Any mobile applications or software provided by us
- Online services and products offered through our platform
- Interactions between users and our staff via email, phone, text, or other communication channels
Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our site. These external platforms have their own privacy policies, and we encourage you to review them before providing any personal information.
Processing Activities
This policy outlines the ways in which we process personal data during various user interactions:
- Using Our Applications and Services: As an authorized user, your activities within our applications and services will be monitored to provide personalized experiences and improve functionality.
- Website Visits: When you visit our websites, we may collect certain information about your device and browsing behavior for analytics and personalization.
- Communications: We may reach out to you via newsletters, emails, calls, or texts/SMS to provide updates, promotions, or support. You have the option to unsubscribe from these communications at any time.
Personal Data Collection
We collect diverse types of personal data, including:
- Account Information: Details required to set up and maintain your user account.
- Payment Information: Credit card details and billing addresses for processing transactions.
- Financial Information: Banking information and financial records for financial services provided.
- Purchase Information: History of products or services bought through our platform.
- Mobile Device Identifiers: Unique device identifiers that help us recognize your device.
- Location Data: Geographic positioning data from your device when using location-based services.
- Feedback: Your comments, reviews, and suggestions to improve our products and services.
- Social Media Information: Details obtained from social media platforms when you connect or interact with us on these platforms.
- Product Information: Preferences, usage patterns, and interactions with our products to personalize recommendations.
We collect this data through direct user input, tracking technologies (like cookies), and third-party sources who share data with us under strict privacy agreements.
Cookies
To enhance your experience and gather analytics, we use cookies, which are small text files stored on your device:
- Strictly Necessary Cookies: Essential for navigating our site and utilizing its features.
- Preference Cookies: Remember user preferences to provide customized experiences.
- Analytics Cookies: Track website usage, analyze trends, and measure performance.
Users can exercise control over non-essential cookies through our Cookie Manager, allowing them to opt-out of certain tracking activities.
Retention and Deletion
We retain personal data only for as long as necessary or required by law:
- Data related to account activity is kept for the duration of your account’s active status and a reasonable period afterward (e.g., tax, accounting, or legal purposes).
- Transaction records may be stored for longer periods to facilitate fraud prevention and improvement of our services.
- Upon request for data deletion or upon expiration of its retention period, we securely delete or anonymize the data, ensuring it cannot be used for identification purposes.
Security Measures
We have implemented robust security measures to safeguard your personal data:
- Encrypted Communication: All data transmitted between your device and our servers is encrypted using industry-standard protocols.
- Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
- Access Controls: Only authorized personnel have access to sensitive data, and they are required to maintain confidentiality.
Children’s Privacy
We do not knowingly collect or solicit personal information from individuals under the age of 18. If you believe we have collected such data in error, please contact us, and we will take prompt action to rectify it.
Your Rights (Dependent on Location)
In accordance with applicable laws, users may have specific rights regarding their personal data:
- Access and Rectification: Request access to or correction of your personal information held by us.
- Erasure (Right to be Forgotten): Ask for the deletion of your data when it is no longer necessary or you withdraw consent.
- Restriction: Limit our processing of your data under certain circumstances.
- Data Portability: Receive a copy of your data in a structured, commonly used format and transfer it to another controller.
- Objection: Object to the processing of your data for specific purposes.
- Non-Discrimination: Be free from decisions based solely on automated processing of your personal data.
- Appeals/Complaints: File an appeal or complaint with our privacy team or relevant regulatory authorities.
To exercise these rights, please contact us using the details provided below. We will respond to your request as quickly as possible and within the time frame stipulated by law.
Changes to Policy
We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on our website with a revised effective date. We encourage you to review this page periodically for the latest information.
Contact Information
For any inquiries, requests to unsubscribe, or questions regarding data privacy, please contact us:
- Email: [email protected]
- Address: [Provide physical address]
We are committed to addressing your concerns and ensuring a transparent and secure user experience.
